Items purchased at Squamish Bike Shop in store or Online are subject to a 30 day return policy* (Bicycles 7 days)

We will only accept items that are returned in the original packaging, unused, unworn and in resalable condition, if the product has been used we will not accept the return. All returned products are subject to inspection. The return of the item will be subject to the cost of return shipping fee at the customers expense.

For a return you will need the original receipt or have a store account showing the original transaction, failing this we will only be able to offer you store credit or exchange.

Refunds will be processed within 5-7 business days once the item has been received in-store.

Shipping for online order returns is the cost of the customer and not Squamish Bike Shop unless the return is due to the fault of Squamish Bike Shop.

Should you find the items you have ordered to be the wrong size or colour, please contact us as soon as possible at alex@nolimitsmotorsports.com and we will look to exchange the product to the correct size or colour. Should your exchange be approved please mail the items back to at: 38921 Queens Way, Squamish, BC V8B 0K8.

Squamish Bike Shop offer free shipping on orders over $150. Please note, if a return brings the original invoice price below $150, a $15 surcharge will be applied against the total cost of the returned item.

Squamish Bike Shop offers free shipping on select bikes. If a bike is returned that free shipping was included, the return will incur a fee of $200 or more based on location. 

Cancelled orders over $2000 will incur a 2.5% refund charge at the discretion of Squamish Bike Shop.

Special Order sales are final with no option to return. If the item you have ordered is incorrect we will charge a 20% restocking fee for cancelling the order [You will be refunded 80% of the value]

*All sale items are final, only regular priced items can be refunded. Body care items and food are strictly non-refundable, no exceptions.